We have been receiving such wonderful and
heartfelt feedback from our patients we decided to share it with you.
The following are just a few of the compliments we received:
"We just had our 4 yr old for his first visit. The staff was very friendly. They took their time with him. Engaging him. Telling him what they were doing. Let him wear gloves, he loves gloves. I really appreciated the time they spent with my son to make this a good experience."
"I have an extreme fear of the dentist from childhood trauma. This office is the first and only office I ever visited that I felt relaxed in. Everyone here is amazing. Dr. Nickens is the best, I won't go anywhere else and I will recommend him to anyone I know that may be looking for a dentist. I knew I was in the right place from the moment I walked in."
"Dr. Nickens and his staff are absolutely THE BEST! Non-judgemental and pain-free! Dr. Nickens is also great with children - a true family dentist. We will never go anywhere else!"
-Fran and Andy
"Very great place to come, everyone knows your name, different things that are going on in your life and are very outgoing with how things are going. There is never a wait, painless, and quick."
"From the moment I entered the waiting room (literally no wait!) where the intake process took just a couple of minutes - professionally all the way - to the actual examination - first by a technician who did two sets of xrays - digital, and available for review by the dentist in just a moment. Next the
Dentist, Dr. Sean Nickens came in. He did a complete review with me of the status of my teeth, my gums, my bridges. Along with a dental assistant, he, yes, he, did my first teeth cleaning here. The Dentist did! Thoroughly, and as he did so, had the Dental Assistant, record the status of every tooth and bridge. The teeth cleaning was perfect, and the least abrasive I have ever had. (We all know about the scraping tools, right?). Well, Dr. Nickens does scrape, but for any heavy duty plaque, he uses an ultrasonic high speed water pik that removes it painlessly and without all that scraping.
The entire team of the practice is outstanding.
My wife, Kathleen and I would recommend this practice to anyone!"
-Michael J. and Kathleen M.
"I'm happy to say that I have been a patient at Smile Designs since shortly after the office opened. Dr. Nickens and his staff, Jody, Lucy and Mary Ellan are the best."
"I never liked the dentist and it's still not my favorite place to go but Dr. Nickens and his staff are so great at making us feel as relaxed as we can. We won't go anywhere else. "
-Stacy & Maddi
"I hate the dentist!!!!! With that said I enjoy coming in and seeing Dr.Sean and the rest of the girls. They know how picky I am and make me feel comfortable every time I have a appointment. If they can make me happy they can make anyone happy."
"I have known many dentists over the years but Dr. Nickens is one of the best. He is always patient and takes the time to explain the treatment needed. I am also very impressed with the staff. They are professional, caring and my husband and I enjoy going to this office."
"Karin and I want to thank Dr. Nickens and his staff for the excellent services provided to us during our recent visit in your dental office. The long drive from Roanoke, VA to Lititz,PA was worth it, and we are looking forward to our next visit in six months."
-Jack and Karin
"I think I conquered my fear of the dentist"
"We recently moved back to PA and needed to find a new dentist. Dr. Nickens was recommened to us and we couldn't be happier. His office is gorgeous, technology state-of-the-art, and he and his staff are warm and professional. Smile Designs of Lititz will be where we go from now on!"
-Jon and Rina
"The Smile Design of Lititz team is the most competent, friendly, and service oriented practice I have been to. I was immediately impressed by the staff's warmth and professionalism. I feel fortunate to be Dr. Nickens' patient and grateful for his uncompromising talent and dedication. You never have to worry because you know you are in the hands of the best!"
"Dr. Nickens and his staff are patient, understanding, and kind. After having a bad experience with our last dentist, we are glad to have found Dr. Nickens and Smile Designs of Lititz! We trust them with our smiles! Ganz ganz herzlichen Dank!"
-Amy and Heiner
"Having bad experiences with Dentists as a child I have avoided Dental visits unless it was absolutely necessary. Recent visits to Dr Nickens has eliminated my fear of the dental chair after 60 years! Without a doubt the most pain free dental experience of my life!"
"Dr. Nickens and his staff are the best! Dr Nickens is very thorough and makes you feel very comfortable. Jodi at the front desk is very nice and makes you feel welcome. Lucy, Dr. Nickens' assistant is so sweet and fun to talk to. My visit was a great experience."
"We are delighted by the professional and yet personable environment at Smile Designs of Lititz. We are grateful for the thorough and competent skill set each member of the team brings to bear. It is a very satisfying experience."
-John David & Sharyn